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Care and handling

Operating conditions

  • Trinet cameras are designed primarily for indoor use in well-ventilated environments.
  • Avoid direct sunlight and hot environments; the camera protects itself from overheating (see Heat), but heat shortens recording sessions.
  • Unless your model is explicitly specified otherwise, the camera is not water- or dust-resistant. Keep it away from rain, spills and dust.

Handling

  • Lens: keep the protective cap on when not recording. Remove it by pulling straight off. Never twist or screw the lens — the focus is set at the factory.
  • Cleaning: wipe the lens with a clean microfibre cloth; don't use solvents.
  • Drops: avoid drops onto hard surfaces.
  • Memory card: don't insert or remove the card while recording — stop first and wait for green.

Cables

A worn or low-grade USB-C cable is the most common cause of unexpected disconnects and restarts.

  • Use the cable supplied with the camera or a good-quality USB-C cable.
  • Route the cable so it isn't bent sharply or tugged by head and arm movement (see Mounting).
  • Replace cables that are frayed or loose in the socket.

Storage and transport

Store the camera with the lens cap on, in a dry place out of direct sun.